fairplay app

fairplay app App support

Contact
+91 9028307346

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The fairplay app:

Q1: How to log in after installing the fairplay app?

After opening the app, enter your registered mobile number to log in. You will then receive an OTP to verify, following which you will be logged in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection for a strong signal. Wait for the signal to be stable, then click on send OTP. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate a smooth account transfer.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app smoothly. Once you've installed the new version, you can access the app without any problems.

Most Asked Questions Related To Withdraw In The fairplay app:

Q1: What is the minimum withdrawal amount in the fairplay app?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for earnings from gaming activities, and bonus rewards cannot be withdrawn. This means users can only access the money they've earned through gaming, not bonus incentives.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhar card, UPI, and bank account information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, but some users may experience a shorter timeframe of 30 minutes. However, in some cases, payment processing can be delayed, requiring a wait of up to 24 hours. This delay can vary depending on the specific situation.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to your settings and check your transaction history to see if your withdrawal request is being processed. If it's not showing up, don't worry, as the funds will usually be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.

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